Understanding SOC 2 to build trust in data security

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It is essential that any business handling sensitive data demonstrates their commitment to security. One widely recognised method is the SOC 2 audit

The SOC 2 audit was developed by the American Institute of Certified Public Accountants (AICPA) to assess the effectiveness of an organisation’s internal controls.

Although it originated in the U.S., SOC 2 is now globally relevant, providing structured assurance on data protection practices.

SOC 2 audits evaluate organisations based on five principles: security, availability, processing integrity, confidentiality and privacy. These criteria ensure that systems are secure, resilient and reliable. It goes beyond breach prevention to establish operational trustworthiness.

There are two types of SOC 2 reports:

Type 1: A snapshot of controls at a specific moment.
Type 2: A long-term evaluation, offering stronger assurance through sustained application of security measures.

SOC 2 complements established standards such as ISO 27001, which focuses on broader security governance. And also, GDPR, which mandates legal responsibility for data protection.

While SOC 2 is voluntary, GDPR is legally enforced, with financial penalties for non-compliance. Aligning these frameworks ensures a more comprehensive approach to security, blending governance, operational rigor and legal accountability.

A successful SOC 2 audit isn’t just about IT teams, it requires buy-in across HR, legal, leadership and operations. Embedding security practices into everyday processes enhances organisational resilience while fostering internal confidence and external trust.

For businesses new to SOC 2, the process might seem daunting, but incremental improvements - from policy updates to risk assessments - can ease the transition. Working with professionals familiar with both security frameworks and audit processes streamlines efforts and prevents redundancy.

Ultimately, SOC 2 isn’t just a certificate; it’s a way to prove long-term security commitments. In industries where data assurance is key, SOC 2 Type 2 reports can be a decisive factor in procurement and partnerships. By prioritising security at every level, organisations not only achieve compliance but build lasting trust with stakeholders.

To read more about SOC 2 check out our whitepaper: System and Organisation Controls 2: A Guide to SOC 2 Audits